FAQS

Quotation Questions ◢

Q.
Who are we?

A.
We are based in Beijing, China, start from 2004,sell to Domestic Market(78.00%),South Asia(7.00%),Southeast Asia(3.00%),Mid East(2.00%),Central America(2.00%),North America(00.00%),South America(00.00%),Eastern Europe(00.00%),Africa(00.00%),Eastern Asia(00.00%),Western Europe(00.00%),Northern Europe(00.00%),Southern Europe(00.00%). There are total about 101-200 people in our office.
Q.

How can we guarantee quality?

A.

Always a pre-production sample before mass production;

Always final Inspection before shipment;
Q.

What can you buy from us?

A.
Isolated Safety Barrier,Signal Isolator,Surge Protective Device.
Q.
Why should you buy from us not from other suppliers?

A.
Our products are widely used in military nuclear power, aerospace, petrochemical, metallurgy, electric power, energy environmental protection, shipbuilding, bio-pharmaceutical industry control systems and equipment sets,annual sales of more than 20 million.
Q.
What services can we provide?

A.

Accepted Delivery Terms: null；

Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;

Accepted Payment Type: null;

Language Spoken:English,Chinese
Q.
Do you accept customized products?

A.
Yes, we accept customized products. If you have specific needs or customization requirements, we can customize products that meet your needs according to your requirements. The production cycle of customized products will be determined based on specific products and customization requirements. We will try our best to complete production and deliver to you in the shortest possible time.
Q.
What should I do if there are quality issues with the product?

A.

Contact us: Please contact our customer service team immediately and provide a detailed description and photos or videos of the quality issue, so that we can better understand the problem.

Evaluation problem: We will evaluate the information you provide and communicate with the production department or supplier to determine the cause of the problem and a solution.

Solution: Once the issue is identified, we will negotiate a solution with you. Possible solutions include repair, replacement, or refund, and we will provide you with the most suitable solution based on the specific situation.

Execution plan: Once both parties reach an agreement, we will immediately implement the solution and complete the processing as soon as possible to ensure that your rights are protected.
Q.
Do you accept customized products?